Magma P13RR-TEL User Manual download pdf (Page 41)

MAGMA

Chapter 7 Troubleshooting 33

Windows

5. Next, open the Device Manager (View by Connection

selection).

If the

is gone, the problem is with the 3

Party PCI card or

the card drivers. You should go to the

Windows Error Codes

section of this chapter to learn how to troubleshoot using error

codes.

If the is still visible, the problem may be with the MAGMA

expansion system. Please contact Magma Technical Support

for further guidance and/or a replacement product.

If an error shows on any of the PCIe to PCI Bridge

Connections, call Magma Technical Support immediately.

MAC

5. Next, open the Apple System Profiler and if the PCIe to PCI

Bridge Connections and the 3

Party PCI card(s) are now

correctly visible.

Support for 3

Party PCI Cards

Magma will provide reasonable technical support to with 3

Party PCI

cards. However, if you have verified a successful installation of the

MAGMA PCI Expansion System (as defined in

Chapter 4), but

experience difficulty installing your 3

Party PCI cards, the PCI card

manufacturer may be able to provide the best support.

The MAGMA PCI Expansion System is designed to function

exactly like your desktop computer. This means that you should

follow the PCI card maker’s instructions for installation on a

Windows or Mac computer as if the expansion chassis WAS the

desktop computer. When correctly installed, there is no difference

to the operating system, removable cards, or most software.

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Magma P13RR-TEL User Manual Page 41